English | 中文版
Service & Download
Service & Download
Video center
Download center
FAQ
After-sales service
PTS Products list
The customer complaint form
The customer complaint form
Basic Information
Customer Profile:
Dealer Engineer Contractor Final User Other Users
Company Name of Customer:
Customer Company Location
Contact Name:
Your Contact Info
Mobile:
Tel:
E-mail:
MSN:
QQ:
(Please be sure to fill in your real and effective contact information, so that we will follow up your advice . )
Question
（The following is divided into two parts, please fill it in alternatively depending on real conditions.）
Product which is out of order:
Category： ：
Model：
Sort
Question:
Performance Looking Accessory
Description
Order Number* Quantity*
Detection Quantity* Defective Quantity*
Model* Serial Number*
Description in detail( Please describe the question as clear as possible , and the product performance should include built-in accessories and parameter info of external attachment and so on.)*
Attachment：
Relevant Information like e-mail and picture describing malfunction can be uploaded .
Treatment ( with the request of date and suggestion)*
Problem in use：
Performance Service
Description
Model* Serial Number*
opening date* Date of Problem occurred*
Software Version Number* Environment*
Description in detail( Please describe the question as clear as possible , and the product performance should include built-in accessories and parameter info of external attachment and so on.)*
Attachments：
Relevant Information like e-mail and picture describing malfunction can be uploaded .
Treatment ( with the request of date and suggestion)*
You must fill in relevant information where have "*" for solving your problem quickly.
©2014PTS electronics CO.,LTD   All Rights Reserved 苏ICP备08100163号.
Powered by Mountor
Site map|Contact us|Disclaimer
About Us
Electric Business Platform
Successful Cases
Useful links
Partner Platform
Global Operations